Privacy Policy — Go Business
Go Business (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. What Personal Information We Collect
We may collect personal information that you voluntarily provide when you:
- Create an account
- Contact us
- Sign up for newsletters or updates
- Use features or services on our site
This information may include:
- Name
- Email address
- Phone number
- Company name
- Billing or payment details (if applicable)
- Any other information you choose to provide
We may also collect information automatically, such as:
- IP address
- Browser type
- Pages visited
- Date and time of visits
- Device identifiers
2. How We Use Your Information
We use your personal information for purposes including but not limited to:
- Providing, operating, and maintaining our services
- Personalising your experience
- Responding to enquiries and requests
- Communicating updates or changes to services
- Marketing with your consent
- Analysing trends to improve our site
- Complying with legal obligations
3. Legal Basis for Processing
We process personal information in accordance with the Protection of Personal Information Act (POPIA), 2013, on lawful grounds including:
- Your consent
- Performance of a contract
- Compliance with legal or regulatory obligations
- Legitimate interests (e.g., website analytics, security)
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Improve website performance
- Analyse usage patterns
- Remember preferences
You can set your browser to refuse cookies, but some parts of the site may not work properly without them.
5. Disclosure of Personal Information
We may share your personal information with:
- Service providers that help us operate our website and services
- Professional advisers (e.g., legal, accounting)
- Authorities when required by law
We do not sell or rent your personal information to third parties.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and recommend that you review their policies separately.
7. Data Security
We implement reasonable technical and organisational measures to protect personal information against loss, theft, and unauthorised access. However, no system is completely secure.
8. Data Retention
We retain personal information only as long as necessary for:
- The purposes for which it was collected
- Compliance with legal obligations
- Resolving disputes
- Enforcing our agreements
When no longer needed, information will be securely deleted or anonymised.
9. Your Privacy Rights
Under POPIA, you may at any time:
- Request access to your personal information
- Request correction or deletion of information
- Object to or restrict certain processing
- Withdraw consent (where consent was the basis for processing)
To exercise these rights, please contact us using the details above.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted here with a revised “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at info@gobusiness.group